Last Updated: May 4, 2026

Terms & Conditions

Welcome to the official website of Thenura Suppliers. By accessing or using this website, you agree to the following Terms & Conditions. If you do not agree with these terms, please do not use this website.

1. About Thenura Suppliers

Thenura Suppliers provides information about its business activities, including:

• Hardware items selling and supplying
• Building materials and construction-related product supply
• Paint items, steel, PVC products, cement products, and related materials
• Production of cement rings, interlock stones, and other construction materials
• Home and building construction services
• Construction project support and related services

This website is mainly used to showcase our products, services, completed projects, and business information.

2. Website Information

The content on this website is provided for general information and business inquiry purposes only. While we aim to keep the information accurate and updated, product availability, service availability, images, specifications, and descriptions may change without prior notice.

Images shown on the website may be for illustration, portfolio, or showcase purposes.

3. No Online Payments or Customer Accounts

This website does not currently provide online payment processing, online ordering, or customer login accounts.

Any purchase, quotation, delivery, production order, or construction agreement must be confirmed directly with Thenura Suppliers through phone, WhatsApp, email, written quotation, invoice, or other official business communication.

4. Quotations and Pricing

Prices shown or discussed through the website or communication channels are not final unless confirmed through an official quotation or invoice.

Quotations may vary depending on:

• Product type
• Quantity
• Material availability
• Production requirements
• Delivery location
• Transport cost
• Market price changes
• Site condition
• Construction project scope
• Customer requirements

A quotation may be valid only for the period stated in the quotation. If no validity period is stated, prices may be subject to change.

5. Product Availability

Product availability may change depending on stock, supplier availability, production capacity, transport arrangements, and market conditions.

Thenura Suppliers reserves the right to update, replace, discontinue, or modify products or services displayed on the website without prior notice.

6. Product Quality and Variations

For construction materials, hardware items, paint items, cement-based products, interlock stones, cement rings, blocks, sand, stones, and related materials, slight variations may occur in color, texture, size, finish, weight, or appearance due to production methods, natural material differences, supplier variations, or site conditions.

Where applicable, products may be supplied according to relevant manufacturer specifications, Sri Lankan standards, industry practices, or agreed customer requirements. Any specific certification or standard compliance will be mentioned only where officially applicable.

7. Delivery and Transport

Delivery availability, cost, and time depend on:

• Delivery location
• Road access
• Vehicle availability
• Weather conditions
• Product quantity and weight
• Loading and unloading requirements
• Production or stock availability

Thenura Suppliers is not responsible for delays caused by weather, road conditions, third-party transport issues, customer-side delays, supplier delays, or circumstances beyond our reasonable control.

8. Construction Services

Construction-related services, including home construction, building construction, renovations, site work, and contract work, must be agreed separately through a written quotation, agreement, BOQ, project plan, or contract document.

Construction project terms may include:

• Scope of work
• Materials to be used
• Payment schedule
• Timeline
• Site responsibilities
• Variation procedures
• Warranty or defect-liability terms
• Client obligations
• Safety and access requirements

Website information alone does not create a construction contract between the customer and Thenura Suppliers.

9. Site Visits and Inspections

Some construction or supply inquiries may require a site visit or inspection before providing a final quotation. Site visits may be subject to availability, location, and applicable charges.

10. Customer Responsibilities

Customers are responsible for providing accurate information, including:

• Correct name and contact details
• Correct delivery address
• Accurate project location
• Correct quantity and material requirements
• Site access details
• Any special instructions or restrictions

Thenura Suppliers is not responsible for issues caused by incorrect or incomplete information provided by the customer.

11. Returns, Replacements, and Complaints

Return, replacement, or complaint handling will depend on the product type, condition, supplier policy, manufacturer warranty, and the nature of the issue.

Certain products may not be returnable, including:

• Custom-made items
• Special-order materials
• Opened or used paint items
• Damaged-after-delivery goods
• Products damaged due to improper storage, handling, or use
• Materials ordered according to customer-specific requirements

Customers should inspect goods at the time of delivery or collection and inform Thenura Suppliers of any visible issue as soon as possible.

12. Intellectual Property

All website content, including text, images, graphics, logos, layout, project photos, and design elements, belongs to Thenura Suppliers or its respective owners unless otherwise stated.

You may not copy, reproduce, edit, publish, or use website content for commercial purposes without written permission.

13. Third-Party Links

This website may contain links to third-party platforms such as WhatsApp, Facebook, Google Maps, or other external websites. Thenura Suppliers is not responsible for the content, privacy policies, or practices of third-party websites or platforms.

14. Limitation of Liability

Thenura Suppliers will not be liable for indirect, incidental, or consequential losses arising from the use of this website or reliance on general website information.

Final product purchases, supply arrangements, production orders, and construction projects should be confirmed through direct communication and official business documentation.

15. Compliance and Standards

Thenura Suppliers aims to follow recognized industry practices, customer-service principles, quality-focused processes, and applicable Sri Lankan legal and regulatory requirements.

Any reference to standards, certifications, or compliance will apply only where officially valid and specifically stated.

16. Changes to These Terms

Thenura Suppliers may update these Terms & Conditions from time to time. The updated version will be published on this website with the latest updated date.

17. Governing Law

These Terms & Conditions shall be governed by the laws of Sri Lanka.

18. Contact Us

For questions about these Terms & Conditions, please contact: